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Customer Service Representative - BMW Connected Drive

Company: Bosch Group
Location: Burnsville
Posted on: May 8, 2024

Job Description:

**Customer Service Representative - BMW Connected Drive** * 12000 Portland Ave. S. - Suite 200, Burnsville, MN, United States * Full-time * Legal Entity: Bosch Security Systems Inc. **Company Description** Bosch Service Solutions - Providing Innovative Service Solutions Worldwide Bosch Service Solutions is a leading provider of Business Process Outsourcing optimizing services in the following key areas: Customer Experience Services, Mobility Services, Monitoring Services as well as Business and Shared Services. Around 9,000 associates provide and optimize customers business processes in approximately 40 languages. Visit our website for more information at www.boschservicesolutions.com. BMW ConnectedDrive: https://www.bmwusa.com/explore/connecteddrive.html ***Competitive Pay and Benefits that start on Day 1*** ***Incentive Potential*** ***Opportunities for Growth*** Bosch Service Solutions is a 24 x 7 operation that provides several shift options primarily between the hours of 6AM-10PM CST. **Job Description** Come Join our Team! Come join our growing organization! We are looking for talented Customer Service Representatives who possess strong communication and customer service skills for our Customer Service Center located in Burnsville, MN providing services such as: * TeleService * Stolen Vehicle Recovery * Automatic Collision Notification * Enhanced Roadside Assistance * Concierge Services * Critical Calling * Door Lock/Unlock * Customer Relations * Hands-Free Calling If you have an ambition to learn, enjoy making a difference and helping people, we would love to have you join our team! **Qualifications** * Excellent communication skills, both verbal and written * Proficient in Microsoft Office and web based applications * Strong interpersonal skills * Strong organizational skills and attention to detail * Strong in leadership, empathy, communication, and team orientation * Minimum of High School Diploma * 0-2 years of experience **Additional Information** **Indefinite U.S. work authorized individuals only. Future sponsorship for work authorization is not available.** *By choice, we are committed to a diverse workforce - EOE/Protected Veteran/Disabled.* *BOSCH is a proud supporter of STEM (Science, Technology, Engineering & Mathematics) Initiatives.* * *FIRST Robotics* *(For Inspiration and Recognition of Science and Technology)* * *AWIM* *(A World In Motion)* Customer Service Representative - BMW Connected Drive * 12000 Portland Ave. S. - Suite 200, Burnsville, MN, United States * Full-time

Keywords: Bosch Group, Burnsville , Customer Service Representative - BMW Connected Drive, Sales , Burnsville, Minnesota

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