Customer Service Representative
Company: SnowWolf
Location: Burnsville
Posted on: July 29, 2022
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Job Description:
SnowWolf Customer Service Representative / $40K-$50K /
Burnsville, MN Must Haves:1+ years of customer service
experienceHands-on experience with MSOffice and CRM softwareGood
communication skillsGood problem-solving skillsStrong focus skills
with attention to detailInterest in equipment/machinery Education:
High School Diploma/GED Why Us: Casual but supportive work
environment.Great company culture that believes in promoting from
within.Quarterly profit sharing.HSA with company contribution equal
to 50% of the annual deductible (with HDHP enrollment).Paid time
off benefits: PTO and sick time, 8 holidays.Tuition reimbursement.A
break room stocked with complimentary goodies such as coffee,
sodas, and sparkling water. Job Description: SnowWolf sets the pace
for innovation in the snow removal industry with a family-owned
company and employee first mindset. SnowWolf has been an industry
leader for over 25 years and we are growing rapidly, including
moving into a new office with space to develop our business and
employees even further. We are currently seeking a Customer Service
Representative that embodies our company values that consist
of:
Listen, Create, Over-deliver, Agile, Commitment, and Teamwork.
Let us be the best place you--------ll ever work!
SnowWolf is currently in the process of moving from Burnsville, MN
to Rosemont, MN. Essential Functions: Fields inbound phone calls
with a first call resolution within Customer Service, Inside Sales
& Tech Service departments.Checks and responds to text requests
daily.Answers E-mail requests within 2 hours.Maintains and assists
Dealers.Helps with the sale of used and outdated product.Sends out
customer requested sales/product information same day.Enters orders
and confirms to customers.Invoices orders, processes payments, and
follows up on prepay orders.Alerts will-call customers that their
orders are ready to be picked up.Follows up on late orders with
production, or with customers waiting on products to come
back.Resolves customer order and quote issues. About Us: SnowWolf
is a multi-generational family-owned and operated business. For
over 25 years we
have developed professional/commercial grade snow plows, pushers,
and blowers. We started as contractors, so we have a deep
understanding of the art and science of this business, and how
equipment choices relate to productivity and performance.
We understand that our people are our most valuable asset, and we
believe in promoting from within, providing the resources for
long-term career progression and development. The person we seek
embodies our values of: Listen, Create, Over-Deliver, Agile,
Commitment, and Teamwork.
Note: We are currently located in Burnsville & Lakeville, MN but
will soon move to a new office and factory in Rosemount, MN.
Posted: 14 days APPLY
Benefits:HealthcareDentalVision401(k)Education AssistancePaid
VacationPaid HolidaysPaid Sick DaysHealth Savings Accounts
(HSAs)Life InsuranceLong-term DisabilityShort-term DisabilityPaid
Jury Duty LeavePandoLogic. Keywords: Customer Service
Representative, Location: Burnsville, MN - 55337
Keywords: SnowWolf, Burnsville , Customer Service Representative, Sales , Burnsville, Minnesota
Click
here to apply!
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