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Inbound Sales (Consumer Lending) On-site

Company: TRUSTONE FINANCIAL CREDIT UNION
Location: Burnsville
Posted on: May 8, 2022

Job Description:

LOCATION: Burnsville CorporateOur Member Relationship Officers are fully knowledgeable and ready to welcome member calls for universal support and assistance with advanced solutions. They work hard to build deeper connections so they are better able to identify how to make things possible and prepare our members for what's ahead. This is achieved by maintaining professionalism and exercising adaptability - They strive to find solutions or alternatives that will guide our members towards a positive outcome. It can include providing financial education, setting up checking and saving accounts, promoting consumer loans and insurance products as well as encouraging referrals to other services Firefly has to offer. Our Member Relationship Officers have the ability to utilize independent judgment and operate in a fast-paced environment because they understand that, in life, every day brings something new.REQUIRED QUALIFICATIONS:

  • Associate's Degree in Finance, Business Administration, Economics or related field, or two years of equivalent work experience.
  • Two years of member contact experience offering products and services to customers based on their needs or equivalent experience ( Consumer Lending, Auto and HELOC).
  • Excellent attention to detail and organizational skills
  • Ability to work in a fast paced environment
  • Good verbal and written communication skills, including excellent telephone communication skills
  • Excellent customer service skills
  • Previous PC experience in Microsoft Office products; XP experience, preferred
  • Ability to maintain complete confidentiality
  • Math aptitude and keyboarding skills
  • Ability to demonstrate punctual and regular attendance
  • Ability to work as a team player being flexible and dependable
  • Work independently while displaying initiative and decision making skills
  • Maintaining a high level of professionalism while working under pressure
  • Incumbents in this role are required to be compliant with the terms and conditions outlined in TruStone Financial Credit Union's SAFE Act Policy, which includes the submission of fingerprints, the successful completion of a FBI background check and registration in Nationwide Mortgage Licensing System (NMLS).
  • Ability to pass all pre-employment drug test and various background checks.
    HOURS: Scheduled for 40-hours per week between the hours of Monday through Friday 8:00am - 6:00pm with occasional Saturdays 8:45amam-1:15pm, Non-Exempt.
    TruStone Financial Credit Union is an Affirmative Action and Equal Opportunity Employer of Protected Veterans, Individuals with Disabilities and all Protected Classes.

Keywords: TRUSTONE FINANCIAL CREDIT UNION, Burnsville , Inbound Sales (Consumer Lending) On-site, Sales , Burnsville, Minnesota

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