Rental Technician

Company: Buck Hill Entertainment Inc
Location: Burnsville
Posted on: January 26, 2023

Job Description:

Description:
This technical role ensures our guests are fitted properly with equipment for their day of skiing or snowboarding. In addition to providing exceptional guest service, other responsibilities include verifying rental information, boot fitting, ski and snowboard setups, light cleaning, and other duties as assigned. Rental techs must be detail-oriented, quick learners and be comfortable engaging with customers of varying ski/snowboard experience levels. Training is provided. Team members must be at least 16 years old to work in this position.

Deliver an enthusiastic and professional level of customer service at all time
Explain to guests how to operate rental equipment along with safety practices and guest responsibility
Prepare rental equipment by cleaning, servicing and testing
Maintain a safe working environment by adhering to safety policies
Consistently follow the steps of the service cycle
Demonstrate knowledge and understanding of current equipment
Various administrative duties such as conducting inventory, nightly reports and paperwork
Protect company assets through loss prevention techniques
Keep rental area clean, safe and organized
Maintain overnight storage of equipment in racks
Responsible for adjusting, tuning and maintenance of rental equipment (including usage of disinfectant aerosol sprays)
Communicate with Buck Hill staff on product levels/availability and assist in operations as needed
Responsible for the completion of rental/liability forms and ensure proper payment has been received
Assist families in the placement and labeling of ski/snowboard equipment
Other duties as assigned

Benefits:

FREE SEASON PASS
50% discount off chalet food
20% off merchandise in Ticket Office
Competitive pay
Flexible hours
Fun work environment!
Seasonal positions allow for up to 40 hours a week!

Requirements:

Must be 18 years of age or older
Effective communication skills, oral & written
Strong sense of customer service & safety awareness
Able to understand and follow verbal and written instructions.
Have a neat & clean appearance in compliance with the company grooming standards
Punctual, able to report at scheduled start time
Work well as part of a team.
Able to work in a fast-paced environment while maintaining a high level of accuracy and courtesy.
PI202089698

Keywords: Buck Hill Entertainment Inc, Burnsville , Rental Technician, Professions , Burnsville, Minnesota