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Countertop Measure Technician/Templator

Company: Definitude LLC
Location: Burnsville
Posted on: June 16, 2022

Job Description:

Job Description Definitude, LLC is looking for a Measure/Template Technician to join our fast-paced environment team. We are seeking an organized, motivated and detail oriented individual. This position works independently in a traveling field role and a limited office position. What will you be doing? The Measure Technician is responsible for providing accurate digital templates as well as the best service and communication with our customers during the measuring process. As a Measure Technician, you will travel to the client---s location, capture the required data and measurements from each job with our software, and submit all documentation on time. EXPECTATIONS --- Measure jobs scheduled daily and accurately to ensure templates are sent on time to the shop. --- Must complete work orders by making notations for all required measurements, polished edges, cutouts plus radiuses in the tops and any other necessary specification desired by the customer for the job. --- Responsible for setting the expectations and educating our customers with industry and service provider guidelines. --- Responsible for meeting/exceeding performance standards related to the timely measure, uploading all measure files and photos immediately to company CRM. --- Communicate in a professional demeanor with customers over the phone and in person, to provide critical information to the customer concerning the templating and installation process and in turn receive the great voice of customer scores. --- Communicate offered purchasable upgrades to ensure the best product is delivered to the customer. --- Collaborate with Customer Service Manager, Installation Manager on topics relevant to the job, workload, and service as needed. --- Willingness to drive far distances to job sites --- Understand and follow all job site safety rules and regulations. --- Perform miscellaneous duties as assigned. EXPERIENCE --- 3 years relevant experience working with home center measures EDUCATION --- High School Diploma/GED KNOWLEDGE Required --- Proficient mathematical skills with strong understanding of measurements, fractions and close attention to detail --- Knowledge of stone product and differences in natural stone and engineered stone when applied. SKILLS --- Ability to use digital template equipment capable of outputting a later DXF. --- Ability to communicate and interact effectively with customers. --- Ability to travel/drive locally 100% of the time for long distances between projects throughout designated areas. --- Ability to work independently without supervision. --- Must continuously stand or walk or regularly requires lifting/handling/carrying material or equipment of moderate weight (up to 20 pounds). PREFERRED BEHAVIORS --- Organization Skills --- Team Player --- Attention to Detail --- Multitask --- Agreeable Company Description Definitude is recognized throughout the region as the leader in the stone industry that sets the standard for providing the highest quality products and services with impeccable integrity. We offer high quality granite, quartz, and marble surfaces. We sell to the residential, commercial, and production builder markets. We use some of the latest and best technology available to produce the highest quality products.

Keywords: Definitude LLC, Burnsville , Countertop Measure Technician/Templator, Professions , Burnsville, Minnesota

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