Customer Care Coordinator

Company: Lifeway Mobility Holdings LLC
Location: Burnsville
Posted on: March 12, 2023

Job Description:

Description: Lifeway Mobility, an established leader in the fast-growing home accessibility industry, helps seniors with impaired mobility and individuals with disabilities stay in their homes and remain independent. As part of the Customer Care Team, you will assist prospective customers, and support the sales team.Key responsibilities include the following:-- Answer incoming phone calls, assisting customers and other callers.-- Respond to web inquiries (including live chat)-- Respond to email inquiries.-- Schedule appointments for sales representatives.-- Work with sales consultants to create quotes and presentations.-- Assist customers with identifying funding sources for products.-- Maintain customer information in system.Lifeway Mobility offers a competitive pay and benefits package, a friendly and supportive work environment, and room to grow with this growing company.Please send your resume by clicking Apply Now. For priority attention, please provide a cover letter and salary expectations.About Lifeway Mobility:Our mission is to understand the accessibility needs of our customers and their caregivers, then to identify the appropriate products and services that will meet those needs. We do not approach our business with the aim to sell products, but rather to understand the holistic needs of the customer and provide recommendations to improve safety, accessibility, mobility, comfort, independence, and quality of life.For more information, visit www.lifewaymobility.com.Requirements: Our ideal candidate will have the following qualifications:-- At least two years' customer service experience, including heavy telephone use-- High school diploma-- Ability to juggle phone calls and computer tasks-- Experience with Microsoft Word, Excel, Outlook, and client relationship management (CRM) systems Lifeway Mobility is an Equal Opportunity Employer. LWCAREER PI207720588

Keywords: Lifeway Mobility Holdings LLC, Burnsville , Customer Care Coordinator, Other , Burnsville, Minnesota