Customer Care Coordinator
Company: Lifeway Mobility Holdings LLC
Location: Burnsville
Posted on: January 24, 2023
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Job Description:
Description:
Lifeway Mobility, an established leader in the fast-growing home
accessibility industry, helps seniors with impaired mobility and
individuals with disabilities stay in their homes and remain
independent. As part of the Customer Care Team, you will assist
prospective customers, and support the sales team.Key
responsibilities include the following:-- Answer incoming phone
calls, assisting customers and other callers.-- Respond to web
inquiries (including live chat)-- Respond to email inquiries.--
Schedule appointments for sales representatives.-- Work with sales
consultants to create quotes and presentations.-- Assist customers
with identifying funding sources for products.-- Maintain customer
information in system.Lifeway Mobility offers a competitive pay and
benefits package, a friendly and supportive work environment, and
room to grow with this growing company.Please send your resume by
clicking Apply Now. For priority attention, please provide a cover
letter and salary expectations.About Lifeway Mobility:Our mission
is to understand the accessibility needs of our customers and their
caregivers, then to identify the appropriate products and services
that will meet those needs. We do not approach our business with
the aim to sell products, but rather to understand the holistic
needs of the customer and provide recommendations to improve
safety, accessibility, mobility, comfort, independence, and quality
of life.For more information, visit www.lifewaymobility.com.
Requirements:
Our ideal candidate will have the following qualifications:-- At
least two years' customer service experience, including heavy
telephone use-- High school diploma-- Ability to juggle phone calls
and computer tasks-- Experience with Microsoft Word, Excel,
Outlook, and client relationship management (CRM) systems Lifeway
Mobility is an Equal Opportunity Employer. LWCAREER PI201945860
Keywords: Lifeway Mobility Holdings LLC, Burnsville , Customer Care Coordinator, Other , Burnsville, Minnesota
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