Seafood Service Counter Associate
Company: Whole Foods
Posted on: September 22, 2022
Provides support as a member of the seafood team to include
duties related to counter service, stocking, and sanitation in the
seafood department. All Whole Foods Market Retail jobs require
ensuring a positive company image by providing courteous, friendly,
and efficient service to customers and Team Members at all times.
All positions must be performed in accordance with team and store
Standard Operating Procedures. Further, Team Members must be
prepared and able to perform the duties inherent in other Team
Member job descriptions. All positions must strive to support WFM
core values and goals, promote national, regional, and store
programs and initiatives, and ensure adherence to all applicable
health and safety regulations including Food Safety and regulatory
duties required in the department. Responsibilities Ensures a fresh
and appealing display by checking quality, keeping cases and
shelves clean and well stocked, rotating and removing out-of-date
products, filling ice tables, and performing other duties as
assigned. Maintains accurate department signage and pricing.
Maintains back stock in good order. Maintains a safe, clean and
well-organized working and shopping environment. Assists with
sampling program, keeping sample areas full, clean and appealing.
Cleans cases, glass, signs, uprights, coolers, smokers, floors, and
drains as required. Skins, bones, and cooks or smokes fish; boxes
up, labels, and dates cooked fish. Assists with periodic inventory
checks. Arrives to work station on time, appropriately groomed,
dressed and ready to work; works all scheduled shifts and attends
required trainings and meetings. Provides excellent customer
service, addresses needs of customers in a timely and effective
manner and models suggestive selling techniques; answers phones and
pages promptly and courteously. Maximizes sales potential through
effective and proper procedures for prepping, storing, rotating,
stocking, and merchandising product. Follows and complies, or
ensures compliance, with established procedures, including Weights
and Measures, health and sanitation, and safe work practices.
Maintains, or ensures maintenance of, a clean and sanitary working
and shopping environment; maintains equipment in accordance with
WFM cleanliness and safety standards. Performs opening, mid, and
closing duties as assigned; ensures accuracy of signs and pricing.
Immediately reports safety hazards and violations. Performs other
duties as assigned by store, regional, or national leadership.
Performs other duties as assigned by store, regional, or national
leadership. Knowledge, Skills, & Abilities Ability to sell
proactively. Ability to learn basic knowledge of all products
carried in department. Ability to visually examine products for
quality and freshness. Proactively reads labels and familiarizes
oneself on various products. Assists with periodic inventory
checks. Strong to excellent communication skills and willingness to
work as part of a team. Ability to deliver information in a clear
and respectable manner to fellow Team Members, customers, and
vendors. Ability to meet customer service expectations and
standards in all interactions with customers, vendors, and Team
Members. Ability to follow directions and procedures; effective
time management and organization skills. Passion for natural foods
and the mission of Whole Foods Market. Strong work ethic and
ability to work in a fast-paced environment with a sense of
urgency. Understanding of and compliance with WFM quality goals.
Desired Work Experiences No prior retail experience required.
Physical Requirements / Working Conditions Must be able to lift 50
pounds. In an 8-hour work day: standing/walking 6-8 hours. Hand
use: single grasping, fine manipulation, pushing and pulling. Work
requires the following motions: bending, twisting, squatting and
reaching. Exposure to FDA approved cleaning chemicals. Exposure to
temperatures: 90 degrees Fahrenheit. Ability to work in a wet and
cold environment. Ability to handle knives and other cutting
equipment. Ability to work a flexible schedule including nights,
weekends, and holidays as needed. Ability to use tools and
equipment, including box cutters, electric pallet jacks, and other
heavy machinery. Note : The purpose of this document is to provide
a general summary of essential responsibilities for the position
and is not meant as an exhaustive list. This document does not
reflect all job duties or requirements for every position.
Requirements build as one progresses through the job levels, so any
job duties required at a lower level may be required at the higher
level in addition to the duties listed for that higher level.
Duties, assignments, and other responsibilities may differ for
similar positions based on business conditions, departmental or
geographic location, and/or needs for the particular position. An
individual must demonstrate successful performance in their current
position before being considered for promotion. In addition, in
order to promote into a higher-level position, a business need for
the promotion must exist and the candidate must be considered the
most qualified person for the new position. Completion of certain
milestones such as obtaining an advanced degree or certification,
time in current position, or developing skills to perform at the
higher-level role do not guarantee a promotion At Whole Foods
Market, we provide a fair and equal employment opportunity for all
Team Members and candidates regardless of race, color, religion,
national origin, gender, pregnancy, sexual orientation, gender
identity/expression, age, marital status, disability, or any other
legally protected characteristic. Whole Foods Market hires and
promotes individuals solely based on qualifications for the
position to be filled and business needs.
Keywords: Whole Foods, Burnsville , Seafood Service Counter Associate, Other , Burnsville, Minnesota
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