Concierge +New Competitive Wage
Company: Treasure Island Resort & Casino
Location: Burnsville
Posted on: May 6, 2022
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Job Description:
Description:
- WE CREATE WINNING EXPERIENCES -
* Pay Rate *
This position is included in Pay Group B with a starting pay range
of $13.50-$16.00 an hour.
SUMMARY: Provide guest assistance to enhance overall experience
- Maintain updated information regarding area attractions, local
events, activities and services and oversee guest request and
deliveries and follow up to ensure satisfaction
- Answer phones and correspond with guests via email
- Provide information about the property, including its amenities,
and the surrounding area
- Coordinate guests' reservations including follow up and
confirmations
- Log guests' requests and concerns and follow up in a timely
manner
- Make reservations, check-in and check-out hotel guests and
process payments
- Assist groups to ensure functional needs are met
- Assist in other areas of the hotel such as Bell Stand and Front
Desk
IDEAL CANDIDATES HAVE:
Required:
- Ability to answer a multi-line phone system in a professional and
courteous manner
- High attention to detail and accuracy
- Highly organized and ability to adapt quickly to changing
priorities
- Strong computer skills Microsoft Office (Word, Excel and Outlook)
and Windows
- Excellent written, verbal and interpersonal communication
skills
- Excellent problem solving skills
Preferred:
- High School Diploma/GED or equivalent experience
- One (1) year hotel front desk experience including concierge
experience
- Multi-lingual
- Four reasons why our Team Members have chosen to stick around for
20+ years!-
o The People amazing to work with and to take care of.
o The Benefits affordable health coverage, no cost on-site clinic,
401(k) and match and so much more.
o The Career well-paying opportunities to develop and grow with or
without a degree.
o The Little Things Length of Service Award, Team Member of the
Month (WAVE of Excellence) Program, random free meals & ice cream,
Holiday food vouchers, Team Member parties, discounts on fuel at
Dakota Station, discounts throughout the property and more!
Associated topics: alley, clubhouse, door, hotel, inn, kings,
luggage, mason, plaza, rocklin
Keywords: Treasure Island Resort & Casino, Burnsville , Concierge +New Competitive Wage, Other , Burnsville, Minnesota
Click
here to apply!
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