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Service Manager

Company: Walser Automotive Group
Location: Burnsville
Posted on: June 6, 2021

Job Description:

Who We Are:

Through 65 years of service, Walser Automotive Group has become a pioneer in the automotive industry. Walser's progressive commitment to growth, technology and a differentiated customer experience has changed the car-buying journey. We don't follow, we innovate and lead. Walser operates 25 dealerships and many affiliated businesses throughout Minnesota and Kansas. Walser also leads by example. We volunteer. We donate. Walser Foundation puts 5 percent of its pre-tax profits right back into the communities in which we proudly operate. That's because we live here, too. Walser is a family-owned, family-run business that believes in work-life balance. Walser is committed to delivering an outstanding customer experience every time - that's what drives us. That's the Walser Way.

We have an opportunity at our Subaru dealership for a talented, knowledgeable, and customer centric leader. Walser Subaru - Great Brand. Great Location. Great Opportunity.

As a Walser Service Manager, you will:

  • Partner with your General Manager to lead, motivate, and develop the team of technicians and advisors
  • Responsible for meeting regional CSI and increasing department profitability
  • Maintain staffs training to the manufacturer, Walser, and ASE standards
  • Monitor and manage technician productivity and efficiency
  • Responsible for department profitability and financial statements
  • Manages all employee time, i.e. schedules, time clocks, PTO
  • Completes weekly payroll for staff in partnership with payroll department
  • Manages customer appointment flow and capacities

What You'll Get in Return:

  • Full Benefits Package
  • Medical
  • Dental
  • Vision
  • 401k with Company Match

  • Paid Parental Leave
  • Progressive PTO Package
  • The opportunity to volunteer through the Walser Foundation

What We're Looking For:

  • Must have 5+ years' relatable experience in Service Department
  • Proficiency with technology
  • Customer service mentality and professional demeanor
  • Prior supervisory or management experience a plus
  • ADP experience strongly preferred

We operate on a set of Core Values which drive our decisions and actions on a daily basis. They are:

  • Do The Right Thing - Nothing is worth compromising a relationship
  • Lead By Example - Be willing to help no matter how difficult the challenge
  • Display Positive Energy - A good attitude is highly contagious
  • Be Open Minded - The only thing that is constant is change

Be You. Be Us. Be Walser.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position. Walser Automotive Group is an EOE/Veterans/Disabled/LGBTQ+ employer.

Keywords: Walser Automotive Group, Burnsville , Service Manager, Other , Burnsville, Minnesota

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