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Security Officer ** New Competitive Wage**

Company: Treasure Island Resort & Casino
Location: Burnsville
Posted on: May 30, 2021

Job Description:

SUMMARY: To provide property-wide security as well as safety for guests and team members. Responsible for a high level of guest service as described in your departments guest service standards.

ESSENTIAL DUTIES AND RESPONSIBILITIES
Provide Security for organizational assets
Perform repetitive duties and respond to incidents
Provide guests information, assistance (including medical aid) and other services
Detect and correct safety and security problems
Respond to incidents and make appropriate decisions while under stress / duress
Prepare written reports as required
Exercise care when handling property assets to prevent loss or damage
Detain suspects to prevent escape, personal injury and loss of or damage to property assets
Testify and provide statements for use in judicial and administrative proceedings

KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES
Knowledge and Certification
Required:
High School Diploma/GED or equivalent experience

Preferred:
1-year experience and/or training in law enforcement, security, military or related field; or 1 or more years combined frontline experience within a fast-paced, customer service oriented environment

Skills
Required:
Strong written, verbal and interpersonal communication skills
Strong problem solving and conflict resolution skills
Accurate and detail-oriented
Highly organized and ability to adapt quickly to changing priorities
Computer skills Microsoft Office (Word, Excel and Outlook) and Windows XP


Abilities
Required:
Ability to interact with guests, coworkers and management in a professional and courteous manner
Ability to serve both internal and external customers
Ability to speak in a clear, concise and pleasant voice
Ability to work fast and efficiently
Ability to follow established dress code policies and practice good personal hygiene

REQUIRED TRAINING
Treasure Island guest service training
TIPS training and certification
CPR/First Aid training
Additional on-the-job training will be provided
Any position-related training as determined by department manager

PHYSICAL DEMANDS
Must be able to sit, walk or stand and exert fast-paced mobility
Must be able to perform security, first aid, safety and control verification functions including the physical force required to control suspects and protect physical assets
Must have a good sense of balance, and be able to bend, kneel and stoop
Must be able to reach and twist routinely
Must be able to push, pull and grasp objects routinely
Must infrequently be able to climb
Must have the ability to independently lift up to 25+ pounds occasionally
Must be able to perform repetitive hand and wrist motions
Must have good eye hand coordination
Must be able to operate foot pedals
Must be able to physically see security threats and identify persons/property
Must be able to physically hear conversation in person and over radio equipment

WORKING ENVIRONMENT
Work is performed property-wide (inside and outdoors) and may include flashing lights, frequent loud noises, cigarette smoke and extreme weather conditions
Must be willing to work a flexible schedule including all shifts, weekends and holidays
Occasionally must deal with angry or hostile individuals, and/or persons under the influence of alcohol or other mood altering substances
Occasionally overtime will be required
High volume direct public contact

DISCLAIMER AND CONDITIONS OF EMPLOYMENT
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job title. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel assigned to this position.

All Treasure Island Resort & Casino employees are responsible to ensure that their designated operations are in compliance with Treasure Island Resort & Casino policies, Tribal policies, State compact and Tribal gaming regulations.

Conditions of employment with Treasure Island Resort & Casino include possessing sensitivity to Native American culture; following all safety rules and regulations; notifying your manager of any criminal / civil offenses, arrests, convictions or violations, including minor traffic violations; passing a pre-employment drug test; passing a background investigation to obtain and maintain a gaming license; and successfully completing a three-month introductory period. Team members should respect the privacy of guests and other team members and maintain confidentiality of business practices.

Driving records will be checked periodically to ensure that persons employed in this position maintain a valid drivers license.

Keywords: Treasure Island Resort & Casino, Burnsville , Security Officer ** New Competitive Wage**, Other , Burnsville, Minnesota

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