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Service Biller

Company: Walser Honda
Location: Burnsville
Posted on: May 3, 2021

Job Description:

Through 65years of service, Walser Automotive Group has become a pioneer in the automotive industry. Walsers progressive commitment to growth, technology and a differentiated customer experience has changed the car-buying journey. We dont follow, we innovate and lead. Walser operates 25 dealerships and many affiliated businesses throughout Minnesota and Kansas. Walser also leads by example. We volunteer. We donate. Walser Foundation puts 5 percent of its pre-tax profits right back into the communities in which we proudly operate. Thats because we live here, too. Walser is a family-owned, family-run business that believes in work-life balance. Walser is committed to delivering an outstanding customer experience every time thats what drives us. Thats the Walser Way.What You'll DoAssist the service team with leadership in warranty knowledge and informationAid in contacting extended warranty companies for claim approvalCheck vehicle and Repair Order (RO) information complianceEnsure all supporting documentation for repairs are attached to repair ordersCorrect labor ops, symptoms, defect codesConfirm accurate technician repair documentation (3 Cs)cause, concern and correctionBook tickets after the customer has left and ensure payment has been receivedHelp processing P2P (Open Invoice) payable systemWork with teammates to ensure customers receive the best possible experienceEmbrace and exhibit Walser CORE valuesAll other duties, tasks and/or projects as assignedWe're Looking For2 years of experience in an automotive dealershipHigh School Diploma, GED, or equivalent work experiencePast experience working with a high level of urgencyStrong communication skills both verbal and writtenExperience interacting with the customer and providing a positive experienceHigh level of detail orientation and accuracyBeginner to intermediate level of technical proficiency and experience using Microsoft Office (outlook, excel, word), preference may be given to intermediate level skillsProven experience working within a team environmentWhat You'll Get in Return:Full benefits package including; Medica, Dental, Vision, 401K / Match, Paid Praental LeaveProgressive PTO PackageThe opportunity to volunteer through the Walser FoundationWe operate on a set ofCore Valueswhich drive our decisions and actions on a daily basis. They are:Do The Right Thing -Nothing is worth comprimising a relationshipLead By Example -Be willing to help no matter how difficult the challengeDisplay Positive Energy -A good attitude is highly contagiousBe Open Minded -The only thing that is constant is change Be You. Be Us. Be Walser.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position. Walser Automotive Group is an EOE/Veterans/Disabled/LGBTQ+ employer.

Keywords: Walser Honda, Burnsville , Service Biller, Other , Burnsville, Minnesota

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