The Retail Manager will oversee all of the daily operations of
the retail partner counter. Develop strategies to Drive Sales,
improve consumer experience, increase profitability, enforce
partner store / brand policies and marketing programs that will
increase sales and grow the existing customer base. Maintain high
store standards and conditions and foster a positive environment.
They will manage the counter employees, including hiring, coaching,
performance evaluation, scheduling and assigning duties and
responsibilities. The Retail Manager will be responsible for
maintaining the overall culture and to ensure the staff also
represents and embraces the brand culture and goals.
Lead delivery of high-touch customer service philosophy of EL
companies and Consumer Experience Standards of Brand Ensure high
standards for consumer experience Manages/leads/influences team in
driving sales, excellent consumer experience and quantifying the
team's ability to meet and/or exceed sales and services goals.
Meet or exceed fiscal sales goals within operating budgets.
Analyze the business and identify sales goals/targets to be set,
proactively anticipate and rectify obstacles to goal achievement
using critical problem-solving skills, target specific KPI's
relevant to the business, strategize client engagement to acquire,
convert, and retain clients.
Demonstrates solid understanding of sales, product knowledge,
events, operations, retail market and beauty industry to keep
business and team moving forward by capturing consumer
insights/sales trends/traffic patterns and using learnings to
influence planning optimization Liaise with Field Leader and Talent
Acquisition team on end-to-end talent acquisition process including
using technology to identify/select potential candidates for open
requisitions Recruit, retain and develop a high-performing and
Interview, hire, and manage staff behavioral and sales performance
(including annual performance review and feedback from HR partner
to determine future development of team) Manages all aspects of
visual merchandising and elements in the environment, including
implementing all visual directives, maintaining impeccable visual
standards for all product on counter, both on sales floor and back
of house, and elevating the customer experience.
5+ in retail industry and 1+ years' experience managing retail
POS stores/counters preferably Beauty industry.
Ability to deliver overall sales plan for assigned store Ability to
lead, coach and develop direct employees to achieve sales
Proven track record leading a team to achieve customer service
targets Ability to work in a fast-paced collaborative
Retail experience required. Prior leadership experience is a
Job: Retail - Store Primary Location: US-MN-Burnsville Job Type:
Standard Schedule: Full-time Shift: Variable Job Number: 213723
We are an equal opportunity employer. Minorities, women,
veterans, and individuals with disabilities are encouraged to
apply. It is Company's policy not to discriminate against any
employee or applicant for employment on the basis of race, color,
creed, religion, national origin, ancestry, citizenship status,
age, sex or gender (including pregnancy, childbirth and related
medical conditions), gender identity or gender expression
(including transgender status), sexual orientation, marital status,
military service and veteran status, physical or mental disability,
protected medical condition as defined by applicable state or local
law, genetic information, or any other characteristic protected by
applicable federal, state, or local laws and ordinances. The
Company will endeavor to provide a reasonable accommodation
consistent with the law to otherwise qualified employees and
prospective employees with a disability and to employees and
prospective employees with needs related to their religious
observance or practices. Should you wish to apply for this position
or any other position with the Company and you believe you require
assistance to complete an application or participate in an
interview, please contact USApplicantAccommodations@Estee.com.