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Dual-Rate Assistant Pit Supervisor/ Pit Supervisor

Company: Treasure Island Resort & Casino
Location: Burnsville
Posted on: April 30, 2021

Job Description:

ASSISTANT PIT SUPERVISOR

SUMMARY: To ensure game integrity enforcing policies and procedures while promoting positive team member and guest relations. Responsible for a high level of guest service as described in your departments guest service standards.

ESSENTIAL DUTIES AND RESPONSIBILITIES
Ensure game integrity and that dealing policies and procedures are followed
Promote positive team member and guest relations
Operate the table games software
Monitor table activity and guest play ensuring compliance with Title 31 guidelines
Correct dealer errors and settle player disputes
Evaluate dealers performance on an on-going basis
Initiate and verify fills and credits for tables
Issue comps following established guidelines

KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES

Knowledge and Certification
Required:
High School Diploma/GED or equivalent experience
6 months table games experience
Knowledge of all Treasure Island's Table Games


Preferred:
Previous supervisory experience
Proven knowledge of basic strategy and (+) and (-) count system
Treasure Island dealing experience

Skills
Required:
Accurate and detail-oriented
Highly organized and ability to adapt quickly to changing priorities
Strong computer skills Microsoft Office (Word, Excel and Outlook) and Windows XP
Excellent written, verbal and interpersonal communication skills
Excellent problem solving skills

Abilities
Required:
Ability to follow established dress code policies and practice good personal hygiene
Ability to interact with guests, coworkers and management in a professional and courteous manner
Ability to serve both internal and external customers
Ability to speak in a clear, concise and pleasant voice

PIT SUPERVISOR

SUMMARY: Directs pit operations including control of secured assets and game integrity and protection. Responsible for a high level of guest service as described in your departments guest service standards.

ESSENTIAL DUTIES AND RESPONSIBILITIES
Schedule pit assignments, train, coach, and evaluate staff and conduct performance reviews
Direct daily work activities ensuring conformance to standards, policies and procedures
Promote positive team member and guest relations
Assess table games activity and guest evaluations and communicate with surveillance
Monitor equipment to assure tables are in good repair and gaming devices meet standards
Responsible for money transactions on assigned games
Operate the table games data application
Ensure that comp guidelines are followed
Complete pit counts and reports
Process jackpots and complete required IRS forms

Knowledge and Certification
Required:
High School Diploma/GED or equivalent experience
1- year table games, or similar, supervisory experience preferably with knowledge of Treasure Island’s policies and procedures

Preferred:
Understanding of Table Games Yield management
Knowledge in advantage play recognition such as basic strategy and card counting systems

Keywords: Treasure Island Resort & Casino, Burnsville , Dual-Rate Assistant Pit Supervisor/ Pit Supervisor, Other , Burnsville, Minnesota

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