Accounts Receivable Specialist

Company: Northern Tool & Equipment - Glassdoor 3.8 ?
Location: Burnsville
Posted on: January 12, 2021

Job Description:

PRIMARY OBJECTIVE OF POSITION:To ensure accurate processing of retail and mail order receivable transactions. To provide financial and administrative services to ensure efficient and accurate reconciliation of accounts under their control. MAJOR AREAS OF ACCOUNTABILITY: 1. Acts as liaison between credit card issuers, customers and internal departments to ensure prompt resolution of issues such as disputes and payment processing.2. Reviews rejected, unsettled, and error credit card transactions daily and determines necessary steps to resolve. 3. Reviews and responds to chargebacks and payment disputes. Reviews and researches transactions and provides necessary documents to resolve. Places customer accounts on hold if necessary or represents if available. 4. Processes miscellaneous account maintenance. Researches held orders and determines course of action needed. 5. Contacts customer and responds to calls from customers and Customer Service regarding any payment processing problems after order shipment. 6. Performs assigned credit card aging analysis and maintains determined acceptable Days Sales Outstanding (DSO).7. Processes gift card request and send cards directly to internal or external customers and retail stores. Processes quarterly and annual gift card reconciliation process for the General Ledger (GL) team.8. Processes refunds and applies appropriate wire payments as needed. 9. Monitors Nonsufficient Funds (Telecheck) process and responds to inquiries as necessary. 10. Processes mail order and Account Receivable helpdesk correspondence.11. Keeps supervisor informed of important developments, potential problems and related information necessary for effective management. Coordinates and communicates plans and activities with others, as appropriate to ensure a coordinated work effort and team approach.12. Performs related duties as apparent or assigned.QUALIFICATIONS:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.--- At least 2-year degree in Accounting or related field preferred. --- At least 2 years of credit card processing experience in accounting/finance. --- Advanced reporting and Excel experience including V-lookup and pivot tables.--- Thorough knowledge of accounting policies and procedures as they relate to the credit and collections function.--- Strong analytical and trouble shooting skills.--- Ability to work on routine tasks both independently and with the team.--- Strong organizational skills, self-motivated, and ability to work under pressure. --- Ability to communicate effectively, both orally and in writing, with a wide variety of customers, Company personnel and others.--- Demonstrates Northern Tool + Equipment's 12 Core Competencies.

Keywords: Northern Tool & Equipment - Glassdoor 3.8 ?, Burnsville , Accounts Receivable Specialist, Other , Burnsville, Minnesota