Accounts Receivable Specialist
Company: Northern Tool & Equipment - Glassdoor 3.8 ?
Location: Burnsville
Posted on: January 12, 2021
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Job Description:
PRIMARY OBJECTIVE OF POSITION:To ensure accurate processing of
retail and mail order receivable transactions. To provide financial
and administrative services to ensure efficient and accurate
reconciliation of accounts under their control. MAJOR AREAS OF
ACCOUNTABILITY: 1. Acts as liaison between credit card issuers,
customers and internal departments to ensure prompt resolution of
issues such as disputes and payment processing.2. Reviews rejected,
unsettled, and error credit card transactions daily and determines
necessary steps to resolve. 3. Reviews and responds to chargebacks
and payment disputes. Reviews and researches transactions and
provides necessary documents to resolve. Places customer accounts
on hold if necessary or represents if available. 4. Processes
miscellaneous account maintenance. Researches held orders and
determines course of action needed. 5. Contacts customer and
responds to calls from customers and Customer Service regarding any
payment processing problems after order shipment. 6. Performs
assigned credit card aging analysis and maintains determined
acceptable Days Sales Outstanding (DSO).7. Processes gift card
request and send cards directly to internal or external customers
and retail stores. Processes quarterly and annual gift card
reconciliation process for the General Ledger (GL) team.8.
Processes refunds and applies appropriate wire payments as needed.
9. Monitors Nonsufficient Funds (Telecheck) process and responds to
inquiries as necessary. 10. Processes mail order and Account
Receivable helpdesk correspondence.11. Keeps supervisor informed of
important developments, potential problems and related information
necessary for effective management. Coordinates and communicates
plans and activities with others, as appropriate to ensure a
coordinated work effort and team approach.12. Performs related
duties as apparent or assigned.QUALIFICATIONS:To perform this job
successfully, an individual must be able to perform each essential
duty satisfactorily. The requirements listed below are
representative of the knowledge, skill and/or ability required.
Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions.--- At least 2-year
degree in Accounting or related field preferred. --- At least 2
years of credit card processing experience in accounting/finance.
--- Advanced reporting and Excel experience including V-lookup and
pivot tables.--- Thorough knowledge of accounting policies and
procedures as they relate to the credit and collections
function.--- Strong analytical and trouble shooting skills.---
Ability to work on routine tasks both independently and with the
team.--- Strong organizational skills, self-motivated, and ability
to work under pressure. --- Ability to communicate effectively,
both orally and in writing, with a wide variety of customers,
Company personnel and others.--- Demonstrates Northern Tool +
Equipment's 12 Core Competencies.
Keywords: Northern Tool & Equipment - Glassdoor 3.8 ?, Burnsville , Accounts Receivable Specialist, Other , Burnsville, Minnesota
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