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Field Desktop Support Analyst

Company: Robert Half
Location: Burnsville
Posted on: November 21, 2020

Job Description:

Description Candidates with a flair for clearly breaking down and explaining convoluted technical information in a way that is easily understood by non-technical users will be excited about Robert Half Technology's Desktop Support Technician role. In this role, you will work with a company in the Telecom Services industry. You will thrive in this position if you consider yourself to be a self-starter with strong problem-solving skills and a passion for working in an innovative environment. We are looking for someone who is comfortable working independently and has 3-5 years of previous technical troubleshooting experience. if you are interested in discussing this position further, please reach out to Amanda Henne with Robert Half Technology ator via e-mail at What you get to do every single day - Give support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems - Maintain records of daily data communication transactions, issues and remedial actions taken or installation activities - Be in contact regularly and effectively with ticket submitters - Organize hardware repairs with the appropriate vendors - Preserve, inspect, and mend computer systems, hardware, printers, and computer peripherals - Rectify computer problems, and suggest appropriate actionsolutions - Administer computer desktop support in accordance with established policies and procedures Requirements - Active Directory experience preferred - Deep understanding of Microsoft Office 365 - Microsoft SQL Server experience required - Microsoft Windows 2000 Server experience - Knowledgeable when it comes to writing reports, business correspondence, user instructions, and procedure manuals - Desktop support or related experience Robert Half Technology matches IT professionals with some of the best companies on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities. Our personalized approach, innovative matching technology and global network with local market expertise help you find the technology jobs that match your skills and priorities - fast. By working with us, you have access to challenging opportunities, competitive compensation and benefits, and training to enhance your skill sets. From philanthropy to environmental stewardship to employee programs, Robert Half is proud to have an active role in the communities in which we live and work. Our company has appeared on FORTUNE's "Most Admired Companies" list every year since 1998. Download our mobile app to take your job search on the go Contact your local Robert Half Technology office ator visit www.roberthalf.comjobstechnology to apply for this job now or find out more about other job opportunities. All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada. 2020 Robert Half Technology. An Equal Opportunity Employer MFDisabilityVeterans. By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use httpswww.roberthalf.comterms-of-use .

Keywords: Robert Half, Burnsville , Field Desktop Support Analyst, Other , Burnsville, Minnesota

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