Apparel Sales & Service Lead
Company: DICK'S Sporting Goods
Location: Burnsville
Posted on: April 24, 2024
Job Description:
At
DICK'S Sporting Goods, we believe in how positively sports can
change lives. On our team, everyone plays a critical role in
creating confidence and excitement by personally equipping all
athletes to achieve their dreams. We are committed to creating an
inclusive and diverse workforce, reflecting the communities we
serve.If you are ready to make a difference as part of the world's
greatest sports team, apply to join our team today!
OVERVIEW:
OVERVIEW:
- Greets and engages each and every athlete within eyesight.
Builds relationships with athletes through greeting, asking open
ended questions, recommending product, following up and
thanking/inviting back. Supports a sales and service environment by
connecting with multiple athletes
- Displays Service and Selling standards in alignment with
company's expectations. Displays product knowledge by offering
recommendations that benefit / align with the athlete's wants and
needs that makes the athlete feel understood
- Meets the athlete in their shopping journey, builds trust and
value by creating a tailored and unparalleled experience that makes
the athlete feel appreciated. Creates a tailored consultative
experience to provide unparalleled customer service, adapting sales
style appropriately. Pulls from personal experiences to recommend
product that makes the athlete feel confident
- Provides exceptional fitting room service by opening door,
ensure fitting room is clean, checking in and offering additional
recommendations that makes that athlete feel appreciated. Fully
outfits athletes from head to toe with appropriate apparel and
recommends footwear / other product to make them feel excited.
Assists in educating other teammates by sharing new product info,
conducting fit session, learning key items and understanding new
technology.
- Assists in recovery of the apparel department including
straightening, folding, fitting room & front end go backs
- Assists the Apparel Sales Prep Team and Apparel Merchandiser as
needed / directed
- Prioritizes coaching and developing oneself and others;
provides hands-on coaching and teaches the 'why' behind tasks,
plans, and processes (e.g., NSPP, Scorecards, LP, etc.).
- Leads by example to support the vision of the organization and
store by helping teammates understand how their responsibilities
directly align to the common purpose, organizational goals, and
delivering a hassle-free shopping experience.
- Creates an inclusive store environment where everyone
(teammates & athletes) feels welcome and safe and is treated with
respect.
QUALIFICATIONS:
- High School Diploma
- No experience required, prior retail sales, cashier, or
customer-focused experience preferred
- High School Diploma
- No experience required, prior retail sales, cashier, or
customer-focused experience preferred
Keywords: DICK'S Sporting Goods, Burnsville , Apparel Sales & Service Lead, Hospitality & Tourism , Burnsville, Minnesota
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