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Team Leader - Caregiver/HHA

Company: The Lodges
Location: Burnsville
Posted on: May 12, 2022

Job Description:

Job Description Job description PRIMARY PURPOSE: This position is responsible for leading and providing personal care and designated health-related services designed to maintain the resident---s physical and emotional well-being for those residents living in our communities. This position supports the operations, mentorship and leadership of The Lodges Company with a focus on resident satisfaction, person-centered and individualzed care. The primary purose is to act in a leadership role by ensuring the community has outstanding customer service, assist with special projects, and problem solving for the team. QUALIFICATIONS: -- High School education and CNA/ NAR or HHA Certificate preferred. -- Experience in working with older adults. -- Must be able to lift 20lbs, stand, sit, or walk for long periods. -- Must be able to pass a criminal and/or abuse background check, and drug screening. SPECIALIZED KNOWLEDGE AND ABILITIES: This position requires the incumbent to: Possess a sensitivity and aptitude for working with the elderly. Lead and mentor staff members Demonstrate strong leadership skills Prioritize and organize work effectively and efficiently. Possess skills to communicate effectively with residents, families, staff and other customers. Possess the ability to read, write and comprehend simple instructions, correspondence, and documentation, including medical terminology, in English. Be punctual with a good attendance record. Must demonstrate good interpersonal skills. Understand how to use, carry and be responsible for the cell phone while on duty. -- Independent, problem solving skills to manage multiple properties and/or programs. ESSENTIAL JOB FUNCTIONS & TASKS: JOB FUNCTION: Support and live out values and mission of Residential Care Management. Other tasks and functions include: -- Lead staff in resident care -- Assist with policy guidance -- Train and mentor staff members -- Conduct new hire training and orientation -- Assist with filling open shifts -- Filter information communicated from staff and residents -- Continued effort with team building -- L10 Support -- Follow ServeSafe guidelines -- Assist with interviews when needed POSITION CONTACTS: -- This position reports to and is supervised by the Assisted Living Director. -- Develop good working relationship with peers. -- Support the mission of The Lodges Company and establish good working relationships. -- Establish positive relationships with residents. -- Establish positive relationships with guests, vendors and surrounding community. Job Type: Full-time Pay: $19.00 - $22.00 per hour (DOE) Company Description OVERVIEW OF THE LODGES COMPANY: At the Lodges Company, we care most about the people we serve and the people we employ. Our goal is to create peaceful homes where our clients are supported physically, mentally and emotionally. The Lodges operates 12 residential care homes that offer 24 hour assisted living services. Each home accommodates 5 -14 residents comfortably. We pride ourselves on ---Family-style care in an ---at-home--- environment---. If you are passionate about caring for others, and creating a safe healthcare environment that feels like home, this Director of Clinical Services (DCS) position may be a fit for you. Our DCS position is a key role for achieving our goals around ensuring our residents receive the care they need and an inviting place we would all be proud to call ---home---. Let us know if our values resonate with you: --- Dedicated- Unwavering devotion to support our company mission. Family-style care derives from dedicated professionals with a passion to help those in need no matter their background or abilities. You are there for residents, you are there for co-workers the same way you would be there for family. --- Open and Honest- Productively share feedback with the intention of bettering individuals and the company. All individuals deserve honest feedback. When provided in a thoughtful manner --- it can significantly improve relationships and culture. Find a way to share comments in a way that will build up the individual, relationship and company. --- Takes Initiative- Independently assess and initiate action as you notice issues. If you notice something, do something. Addressing issues early helps contain and minimize effect. Everyone has the responsibility to step in and act. --- Chooses a Positive Attitude- Exert undoubted positivity while representing the company. Reframe challenges, be nice to others and assume responsibility. Find a way to encourage others while promoting teamwork. --- Problem Solver- Exercise your mind by creatively resolving issues. Do you have authority to make this decision? What is the most effective, positive, resident focused, way to resolve the issue? What are a few alternative solutions? Put a plan in place to solve and include your on-site supervisor when necessary. --- Puts Residents Above All Else- Residents are priority and must remain top of mind. Customize care plans, execute and refresh frequently. We all have competing interests; personal, financial, relational, societalwe ask, when faced with an issue, you prioritize the community of residents. We cannot, and should not, ignore any interest. However, an ideal solution sets our residents up to have the highest success rate.

Keywords: The Lodges, Burnsville , Team Leader - Caregiver/HHA, Hospitality & Tourism , Burnsville, Minnesota

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