Banquet/Catering Manager +New Competitive Wage

Company: Treasure Island Resort & Casino
Location: Burnsville
Posted on: May 6, 2022

Job Description:

Description:

- WE CREATE WINNING EXPERIENCES -

SUMMARY: To provide leadership and direction and oversee banquet operations. Responsible for a high level of guest service as described in your departments guest service standards.

- Hire, schedule, train, coach, and develop staff and conduct performance reviews
- Direct daily work activities and ensure conformance to standards
- Develop an annual budget and maintain controls on financials, including labor costs, to maximize efficiencies and effectiveness of operations
- Coordinate, communicate, network and follow up with internal business partners to ensure delivery of superior guest service
- Approve daily billings in the prescribed method
- Create, maintain and revise training manuals, policy / procedure manual, and job descriptions
- Establish and uphold quality, service and cleanliness standards
- Address guest questions, complaints or concerns

IDEAL CANDIDATES HAVE:
Required:
- High School Diploma/GED or equivalent experience
- 4 year degree in Hospitality or related field or 5 years management experience in a high-volume banquet operation; or equivalent of combination of education and experience
- Accurate and detail-oriented
- Highly organized and ability to adapt quickly to changing priorities
- Strong computer skills Microsoft Office (Word, Excel and Outlook) and Windows
- Excellent written, verbal and interpersonal communication skills
- Excellent problem solving skills
- Strong leadership skills
- Ability to work fast and efficiently
- Ability to interact with guests, coworkers and management in a professional and courteous manner
- Ability to serve both internal and external customers
- Ability to manage departmental budget and control labor and expenses
- Ability to manage projects in a timely and efficient manner
- Ability to speak in a clear, concise and pleasant voice
- Ability to develop and implement standard operating procedures

Preferred:
- Computerized catering software / system experience
- Budgeting experience

- Four reasons why our Team Members have chosen to stick around for 20+ years!-

o The People amazing to work with and to take care of.
o The Benefits affordable health coverage, no cost on-site clinic, 401(k) and match and so much more.
o The Career well-paying opportunities to develop and grow with or without a degree.
o The Little Things Length of Service Award, Team Member of the Month (WAVE of Excellence) Program, random free meals & ice cream, Holiday food vouchers, Team Member parties, discounts on fuel at Dakota Station, discounts throughout the property and more! Associated topics: assistant general manager, back end, backend, director, frontend, gm, manager, night shift manager, restaurant manager, shift manager

Keywords: Treasure Island Resort & Casino, Burnsville , Banquet/Catering Manager +New Competitive Wage, Executive , Burnsville, Minnesota