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Bar Operations Manager +New Competitive Wage

Company: Treasure Island Resort & Casino
Location: Burnsville
Posted on: May 5, 2022

Job Description:

Description:

- WE CREATE WINNING EXPERIENCES -

SUMMARY: To provide leadership and direction to bar operations including casino beverage service.

- Hire, schedule, train, coach, and develop staff and conduct performance reviews
- Direct daily work activities and ensure conformance to standards
- Develop an annual budget and maintain controls on financials, including labor costs, to maximize efficiencies and effectiveness of operations
- Coordinate, communicate, network and follow up with internal business partners to ensure delivery of superior guest service
- Create, maintain, revise and provide direction regarding training manuals, policy / procedure manual, and job descriptions
- Establish and uphold quality, service and cleanliness standards
- Monitor inventory and make recommendations for supply / equipment purchases and create and implement weekly and monthly inventories for beverage revenue outlets
- Address guest questions, complaints or concerns
- Create, maintain and revise a vendor utilization plan

IDEAL CANDIDATES HAVE:
Required:
- High School Diploma/GED or equivalent experience
- 4 year degree in Hospitality or related field or 5 years management experience in a high-volume bar operation; or equivalent combination of education and experience
- High attention to detail and accuracy
- High level organizational skills and the ability to adapt quickly to changing priorities
- Strong leadership skills
- Strong computer skills Microsoft Office (Word, Excel and Outlook) and Windows
- Excellent written, verbal, and interpersonal communication skills
- Excellent problem solving skills
- Ability to manage departmental budget and control labor and expenses
- Ability to manage projects in a timely and efficient manner
- Ability to develop and implement standard operating procedures

Preferred:
- Budgeting experience
- Computer-based cash handling systems experience


Abilities
Required:
Ability to work fast and efficiently
Ability to follow established dress code policies and practice good personal hygiene
Ability to interact with guests, coworkers and management in a professional and courteous manner
Ability to serve both internal and external customers

Ability to speak in a clear, concise and pleasant voice


REQUIRED TRAINING
Treasure Island guest service training
Serve Safe Certification
TIPS training and certification
Bloodborne Pathogens training
Effectively Handling Harassment training
Computer-based cash handling system training
Any position-related training as determined by division director

PHYSICAL DEMANDS
Must be able to walk or stand and exert fast-paced mobility for periods of up to 8+ hours
Must have a good sense of balance, and be able to bend and kneel and stoop
Must be able to reach and twist routinely
Must be able to push, pull and grasp objects routinely
Must have the ability to independently lift up to 25 pounds occasionally
Must have good eye hand coordination
Must be able to operate foot pedals

WORKING ENVIRONMENT
Office, restaurant, gaming floor and convention center environment including flashing lights, frequent loud noises and cigarette smoke and outdoors for guest events
Must be willing to work a flexible schedule including all shifts, weekends and holidays
Occasionally must deal with angry or hostile individuals
High volume direct public contact

Employees in this position are required to maintain a valid driver's license and must submit to DOT regulated drug/alcohol testing and comply with all DOT rules and regulations. Driving records will be checked periodically.

- Four reasons why our Team Members have chosen to stick around for 20+ years!-

o The People amazing to work with and to take care of.
o The Benefits affordable health coverage, no cost on-site clinic, 401(k) and match and so much more.
o The Career well-paying opportunities to develop and grow with or without a degree.
o The Little Things Length of Service Award, Team Member of the Month (WAVE of Excellence) Program, random free meals & ice cream, Holiday food vouchers, Team Member parties, discounts on fuel at Dakota Station, discounts throughout the property and more! Associated topics: back end, day shift manager, floor manager, general operations manager, gm, management, night shift manager, partner, produce manager, restaurant operations

Keywords: Treasure Island Resort & Casino, Burnsville , Bar Operations Manager +New Competitive Wage, Executive , Burnsville, Minnesota

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