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Banquet/Catering Manager New Competitive Wage

Company: Treasure Island Resort & Casino
Location: Burnsville
Posted on: May 4, 2022

Job Description:

Description: WE CREATE WINNING EXPERIENCES SUMMARY: To provide leadership and direction and oversee banquet operations. Responsible for a high level of guest service as described in your departments guest service standards. - Hire, schedule, train, coach, and develop staff and conduct performance reviews - Direct daily work activities and ensure conformance to standards - Develop an annual budget and maintain controls on financials, including labor costs, to maximize efficiencies and effectiveness of operations - Coordinate, communicate, network and follow up with internal business partners to ensure delivery of superior guest service - Approve daily billings in the prescribed method - Create, maintain and revise training manuals, policy / procedure manual, and job descriptions - Establish and uphold quality, service and cleanliness standards - Address guest questions, complaints or concerns IDEAL CANDIDATES HAVE: Required: - High School Diploma/GED or equivalent experience - 4 year degree in Hospitality or related field or 5 years management experience in a high-volume banquet operation; or equivalent of combination of education and experience - Accurate and detail-oriented - Highly organized and ability to adapt quickly to changing priorities - Strong computer skills Microsoft Office (Word, Excel and Outlook) and Windows - Excellent written, verbal and interpersonal communication skills - Excellent problem solving skills - Strong leadership skills - Ability to work fast and efficiently - Ability to interact with guests, coworkers and management in a professional and courteous manner - Ability to serve both internal and external customers - Ability to manage departmental budget and control labor and expenses - Ability to manage projects in a timely and efficient manner - Ability to speak in a clear, concise and pleasant voice - Ability to develop and implement standard operating procedures Preferred: - Computerized catering software / system experience - Budgeting experience Four reasons why our Team Members have chosen to stick around for 20 years o The People amazing to work with and to take care of. o The Benefits affordable health coverage, no cost on-site clinic, 401(k) and match and so much more. o The Career well-paying opportunities to develop and grow with or without a degree. o The Little Things Length of Service Award, Team Member of the Month (WAVE of Excellence) Program, random free meals & ice cream, Holiday food vouchers, Team Member parties, discounts on fuel at Dakota Station, discounts throughout the property and more

Keywords: Treasure Island Resort & Casino, Burnsville , Banquet/Catering Manager New Competitive Wage, Executive , Burnsville, Minnesota

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