Hotel Revenue Manager

Company: Treasure Island Resort & Casino
Location: Burnsville
Posted on: May 3, 2022

Job Description:

Description: WE CREATE WINNING EXPERIENCES SUMMARY: Responsible for the overall development, implementation and analysis of revenue maximization efforts for all hotel revenue streams. Responsible for a high level of guest service as described in your departments guest service standards. - Hire, schedule, train (including selling, upselling and negotiating techniques), coach, and evaluate staff and conduct performance reviews - Implement effective strategies and processes to yield hotel rooms for loyalty club and direct marketing programs - Manage all online hotel revenue channels - Direct daily work activities of the Group Specialist and inspect work activities for conformance to standards - Set room rates, including walk-in rates, to ensure competitiveness and revenue maximization - Track trends and reservations, analyze short and long term forecasting trends that focus on occupancy, strategic sales goals and maintains rate parity - Coordinate revenue meetings, generate action plans and prepare reports that evaluate rates and applies availability controls - Manage group bookings; provide impact analysis on occupancy, average room rates and room profits; determine room availability; and manage cut-off dates - Liaise with other departments to develop strategies to ensure positive growth and determine group, entertainment and request for proposal rates for each season and promotional campaigns - Establish goals and benchmarks that effectively measure hotel performance - Evaluate competition to identify selling strategies, shifts in demands and trends - Analyze hotel performance and market segments to give strategic recommendations to assist with goal setting, objectives, sales policies, room rates, credit policies and annual budget - Administer set performance standards and ensure adherence to comp procedures needed? - Resolve guest-related issues quickly, efficiently and courteously - Fill-in at Front Desk and helps with reservations when necessary IDEAL CANDIDATES HAVE Required: - 4-year degree in hotel management or related field; and 4 years equivalent experience in a mid-sized, full-service hotel; or equivalent combination of education and experience - 2 years' experience with automated Front Desk and Reservation Systems - Accurate and detail-oriented - Strong organizational skills - Strong computer skills Microsoft Office (Word, Excel and Outlook), Windows, Property and Revenue Management Systems; Agilysis or V1 experience preferred - Excellent written, verbal and interpersonal communication skills - Excellent analytical, organizational and problem solving skills - Excellent communication and customer service skills - Ability to independently complete multiple tasks in a professional manner - Ability to serve both internal and external customers - Ability to manage departmental budget and control labor and expenses - Ability to control labor costs Four reasons why our Team Members have chosen to stick around for 20 years o The People amazing to work with and to take care of. o The Benefits affordable health coverage, no cost on-site clinic, 401(k) and match and so much more. o The Career well-paying opportunities to develop and grow with or without a degree. o The Little Things Length of Service Award, Team Member of the Month (WAVE of Excellence) Program, random free meals & ice cream, Holiday food vouchers, Team Member parties, discounts on fuel at Dakota Station, discounts throughout the property and more

Keywords: Treasure Island Resort & Casino, Burnsville , Hotel Revenue Manager, Executive , Burnsville, Minnesota