Customer Service Manager
Company: RAVE Sports
Location: Burnsville
Posted on: February 25, 2021
|
|
Job Description:
Position Title: Customer Service Manager Reporting to: Vice
President of Sale Location: Eagan, MN Status: Exempt Job Purpose:
The Customer Service Supervisor is responsible for managing and
motivating the Customer Service team. This position will train,
coach and oversee the customer service function and handle
escalated customer issues. The Customer Service Supervisor will
provide a proactive approach to alert internal departments and
customers of any issues and provide solutions to those issues.
Essential Duties/Responsibilities * Manages and motivates Customer
Service team * Handles escalated customer issues * Educates, trains
and coaches Customer Service group to deliver top notch service *
Sets and measures goals for the Customer Service team
Qualifications & Requirements * Strong communication skills
required * 5+ years customer service experience - knowledge of
sporting goods products preferred * Prior management experience
preferred * Proven problem-solving skills * Solid Knowledge of
computer software (Excel, Word, PowerPoint) Physical Demands *
Position requires sitting, talking and listening at least 2/3 of
the time * Occasional lifting up to 20 pounds This job description
is not designed to cover or contain a comprehensive listing of
activities, duties or responsibilities that are required of the
employee; other duties may be assigned.
Keywords: RAVE Sports, Burnsville , Customer Service Manager, Executive , Burnsville, Minnesota
Click
here to apply!
|
Didn't find what you're looking for? Search again!
Other Executive JobsSourcing Manager Description: Sourcing ManagerTarget is an iconic, Company: Target Location: Minneapolis Posted on: 03/9/2021 Sr. Engineering Manager - Performance and Efficiency Description: About This OpportunityAs a Sr. Engineering Company: Target Location: Minneapolis Posted on: 03/9/2021 Owned Brands Sr Pipeline Manager Description: About us:Target is an iconic brand, Company: Target Location: Minneapolis Posted on: 03/9/2021 Director, Product Design, Specialized Brands - Ava & Viv, Knox Rose, Maternity Description: About Us:Target is an iconic brand, Company: Target Location: Minneapolis Posted on: 03/9/2021 Assistant Salon Manager - Park Place Promenade Description: Assistant Salon ManagerGot shears and a winning attitude Have a yearning to earn and a desire to support other stylists Then let's talk Maybe you're a stylist who wants more responsibility, Company: Great Clips Location: Circle Pines Posted on: 03/9/2021 11B Infantryman - Management Training Description: The Infantry is the backbone of the Army. These Soldiers fill the literal boots on the ground who are responsible for taking or holding ground during any combat operation. You'll attack, repel, and capture (more...) Company: Army National Guard Location: River Falls Posted on: 03/9/2021 Deli Manager Description: Deli Manager FULL-TIME 18/hr This is a salaried position starting between 40,000 and 45,000/year depending on experience. br Overseeing day to day operations of our entire cold area of the store. (more...) Company: Restaurant Depot Location: Saint Paul Posted on: 03/9/2021 Domino's General Manager in Training -(Sunray) - Earn up to $50K (wage, bonus & incentives) (1910) Description: ABOUT THE JOB You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyone (more...) Company: Domino's Location: Newport Posted on: 03/9/2021 Managing Director Description: BE authentic . BE influential . BE the expert . Be all that and more at Colliers International. At Colliers International, we help leaders succeed by helping them build amazing workplaces, businesses (more...) Company: Colliers International Location: Minneapolis Posted on: 03/9/2021 Branch Manager - Decorah Branch Description: At Bank of the West, our people are having a positive impact on the world. We're investing where we feel we can make the most impact, like advancing diversity and women entrepreneurship programs, financing (more...) Company: BNP Paribas Location: Decorah Posted on: 03/9/2021 |