Manager of Document Intake
Company: Smart Data Solutions
Location: Burnsville
Posted on: February 21, 2021
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Job Description:
The SDS Document Intake Center processes over 200,0000 mail
pieces daily. This position is responsible for helping oversee all
related production functions.Duties and Responsibilities:The
Manager of Document Intake is responsible for the following,
delegating to staff where appropriate and as much as possible.
Responsibilities may include regular hands-on processing of
production volumes.Production tracking and reporting:* Assess
production status daily* Production status reporting* Productivity
reporting* Quality reporting* Utilization reportingStaff
Scheduling* Production planning & scheduling* Absentee management
tracking* Design and implement staffing strategiesTraining* Assist
with training and certifying employeesAncillary Support* Ordering
supplies and maintain supply inventory* Scheduled equipment
maintenance* Answering internal and customer emails in accordance
with company policy* Process incoming mail based on customer
required sorts. Sorts can be done via physical paper or through
QuickClaim on the provided SDS PC.Employee Management* Administer
skill and quality-based promotion* Administer quality and
productivity programs including performance reviews in the event
standards are not being met.* Interview and hire staffGeneral
Management* Provide customer communication, reports, and internal
documentation as assigned. Would include (but not limited to):*
Audit Follow Up* 'No Scan' Report Follow Up* Daily Mailroom
UpdatesRequired Skills:* Competent using Microsoft Office Suite
with strong Excel skills* Ability to rapidly complete a diverse set
of tasks* Oral and Written Communication Skills* OrganizationJob
Requirements:* Ability to manage many people at once* Highly
organized and disciplined* Ability to understand process workflows,
analyze, and identify improvements* Strong writing skills,
particularly for process documentation and communication*
Disciplined in prompt communication responsiveness* Communication
and reporting style that emphasizes simplicity and elimination of
noise in favor of substantive and actionable data*
Action-orientation and ability to consistently complete assigned
tasks on timeJob Type:Full-time position. Monday - Friday. Work
hours outside of normal office hours may be required to meet
deadlines, attend events, etc. Some travel may be
required.Pay:Salaried based on qualifications.Generous benefits
including health and dental insurance, 401k with an employer match,
long-term and short-term disability, and paid-time-off.Equal
Employment Opportunity:Our company is committed to equal employment
opportunity. We will not discriminate against employees or
applicants for employment on any legally-recognized basis
["protected class"] including, but not limited to: race; color;
religion; genetic information; national origin; sex; pregnancy,
childbirth, or related medical conditions; age; disability;
citizenship status; uniform service member status; or any other
protected class under federal, state, or local
law.Confidentiality:All employees are required to maintain
confidentiality as related to protected health information.
Employees are required to follow the acceptable use policy while
using any information systems owned or controlled by Smart Data
Solutions. Any disclosures of confidential information made
unlawfully outside the proper course of duty will be treated as a
serious disciplinary offense.Security roles and responsibilities
include:* Implementing and acting in accordance with the
organization's information security policies;* Protecting assets
from unauthorized access, disclosure, modification, destruction, or
interference;* Executing particular security processes or
activities;* Ensuring responsibility is assigned to the individual
for actions taken;* Reporting security events or potential events
or other security risks to the organizationCandidates will be
subject to background screening and drug testing prior to hire.
Keywords: Smart Data Solutions, Burnsville , Manager of Document Intake, Executive , Burnsville, Minnesota
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