Asura Homecare Support Specialist
Company: Asura
Location: Hopkins
Posted on: February 16, 2026
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Job Description:
Job Description Job Description Description: We are in
incredible team where each employee can bring their whole self to
work. We respect and value diverse life experiences and heritages
and ensure that all voices are valued and heard. SMG Offers:
Work/Life Flexibility Professional Development Opportunities.
Generous Paid Time Off options Free Mental Health/Wellbeing Program
Health, Dental, & Vision Insurance for full time employees HSA FSA
for full time employees Retirement Plan Company Paid Disability &
Life Insurance for full time employees About This Role: The
Consultation Support Specialist will serve as the initial point of
contact for participants seeking Consultation Services. The
Consultation Support Specialist will work with the State of
Minnesota, Lead Agencies, service provider agencies, and
Participants; to ensure accurate assessments are received, guide
all parties through the intake process, and connect Participants
with their assigned Consultation Advisor. They will continue to
work with the team to ensure that all Service Delivery Plans are
accurately completed per DHS standards and share them with other
appropriate parties as needed. Consultation Support Specialists
will serve as a resource for both internal and external
stakeholders by managing inbound and outbound questions and
inquiries regarding all aspects of consultation services.
Requirements: One year of in person or phone-based customer service
experinece required. Associates degree preferred. Experience
providing direct services or experience coordinating own services
preferred. Excellent oral and written communication skills.
Demonstrate creativity, critical thinking, and problem-solving
skills in varying environments. Ability to meet deadlines and
leverage resources to deliver person-centered services within
deadlines. Ability to handle numerous tasks simultaneously while
maintaining strong attention to detail. Maintain a high standard of
professional courtesy, flexibility, confidentiality, while working
independently as a team member. Intermediate computer skills
including internal office and organizational software (MS
Office/Excel), and the ability to gain proficiency with Accra
specific systems and navigate various online databases. Must pass a
background study with the Minnesota Department of Human
Services.
Keywords: Asura, Burnsville , Asura Homecare Support Specialist, Administration, Clerical , Hopkins, Minnesota