Real Estate Operations - Administrative Coordinator

Company: Fiorella Group - RE/MAX Results
Location: Burnsville
Posted on: November 16, 2023

Job Description:

Attention lovers of all things real estate! We are on the hunt for an "Overseer of Order," aka a licensed Operations and Administrative Coordinator (because "Assistant" doesn't go far enough) to join our real estate team in the southern burbs of the Twin Cities. Picture yourself as the behind-the-scenes hero, making magic happen and keeping our transactions flowing smoothly!

As our administrative guru, you will be the master of operations, ensuring everything runs like a well-oiled machine and the clients and agents receive mind-blowing service. Attention to detail is your middle name, and you've got organizational skills that put Marie Kondo to shame. Plus, your communication game is on point-whether it's over the phone, written, or dazzling in person, you know how to leave people wowed!

We are not looking for ordinary; we want a real estate extraordinaire! If you already have a deep understanding of the industry, you may be our superhero sidekick.

We're not just interested in your resume; we want to know your secret sauce. Bring your history of triumphs, your electric energy, and your contagious enthusiasm to our team. Get ready to make waves and be the spark that ignites our success!

$50,000+ annual salary based on experience (with MN real estate license), plus bonus and referral opportunities available.

Responsibilities:
Transaction Management:
--- Assist in managing all administrative aspects of our real estate transactions, including preparing contracts and related documents
--- Coordinate and maintain transaction timelines, ensuring all necessary tasks and deadlines are met
--- Communicate and follow up with clients, agents, lenders, title, and other stakeholders to ensure a seamless transaction process
--- Monitor and update transaction databases and systems accurately and in a timely manner

Client Support:
--- Provide exceptional customer service to clients throughout the buying and selling process and beyond
--- Check in consistently with clients even when they are not involved in a transaction with us, to nurture the relationship and increase the likelihood of earning repeat and referral business
--- Respond promptly and professionally to client inquiries, addressing their concerns and providing accurate information
--- Schedule and coordinate property showings, open houses, and other client-related appointments
--- Assist in preparing listing presentations, market research reports, and property marketing materials
--- Efficiently traverse the Twin Cities going to client's properties to perform various tasks, such as: measuring for listings, preparing listing notes for MLS, placing signage, lock boxes, and brochures, picking up misc items, and other on-site tasks as needed
--- Although infrequent, be willing to show a home to a client when necessary if an agent is unavailable

Administrative Tasks:
--- Manage and maintain accurate records, files, and databases related to real estate transactions, clients, and leads
--- Conduct research and gather relevant information on properties, neighborhoods, and market trends
--- Prepare and distribute regular reports, including market updates, to team members and clients
--- Assist with managing team calendars, scheduling meetings, and coordinating team and client events

Marketing and Advertising:
--- Create and update property listings on multiple platforms, ensuring accuracy and appealing presentation. You will be the wordsmith, creating masterpieces that bring our listings to life
--- Collaborate with team members, vendors, and partners to create and implement marketing strategies and advertising campaigns
--- Assist in coordinating and executing digital and traditional marketing efforts
--- Monitor and respond to online inquiries and leads promptly

Compliance and Documentation:
--- Ensure compliance with real estate laws, regulations, and ethical practices
--- Maintain and update required legal documents, disclosures, and forms
--- Assist in preparing and submitting necessary paperwork for transactions, such as offers, counteroffers, and addendums

Qualifications:
--- You live in the Twin Cities area of MN or will be soon. Driving around the Twin Cities area to the client's homes is an important part of this role
--- Accuracy is key. You've got an eye for detail that can spot a needle in a haystack (or a typo in a contract)
--- You are an organizational guru, easily prioritizing your daily, weekly, and monthly activities and overall time management, leaving nothing but a trail of completed tasks in your wake
--- Your written and verbal communication skills are so smooth they could make a politician sound honest and a lawyer sound concise
--- Previous administrative experience in residential real estate or related fields, such as cat herding, title, or mortgage is required, with real estate-specific experience highly preferred.
--- Having a MN real estate license is your golden ticket to this adventure, or at least you're willing to get your MN real estate license upon joining our team
--- Your professional appearance is strong, with a demeanor that screams "business in the front, party in the back" (but honestly, you can go without the mullet)
--- You navigate the digital realm like a superhero, whether it's the Google Workspace or Microsoft Office Suite - you are the software savant
--- Real estate software and the local MLS platform are your trusty sidekicks, and you are quick to learn new tools and tricks
--- Canva is your artistic playground, where you create designs that could rival the Mona Lisa (or--- at least some eye-catching social media posts and listing brochures)
--- If marketing and advertising are your secret superpowers that would certainly be a plus, especially when it comes to videos and social media. Are you secretly the behind-the-scenes influencer we've been waiting for?!?
--- You have an exceedingly reliable vehicle to take you to real estate adventures near and far across the Twin Cities
--- While we won't hold it against you if you don't have an iPhone (actually we will), we can't deny that we are partial to the mystical allure of blue text strings. If you share our passion, prepare for a secret handshake and endless GIF-sharing among team members

About Company:
At the Fiorella Group, we work tirelessly to create raving fans. Working with us our clients enjoy a real estate experience like no other, one truly worth talking about.



Ready to embark on a journey and help us on the Twin Cities real estate scene? We can't wait to have you on board! To throw your hat in the ring, send us your resume and catchy cover letter. Are you feeling extra creative? We'd love to see a short video of you sharing why you would like to join our team and what sets you apart from the rest!



We are looking forward to diving into your application. Get ready for a wild ride because the real estate revolution starts with you. Join us, and together, we'll conquer the world-one happy real estate client at a time!

Keywords: Fiorella Group - RE/MAX Results, Burnsville , Real Estate Operations - Administrative Coordinator, Administration, Clerical , Burnsville, Minnesota